Focusing on Outcomes

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Are you focusing on outcomes? Are you listening to your customers?

I don’t know about you – but throughout my business journey, I’ve learnt that having strong relationships (with both customers and employees) is one of the key factors for success.

But how do you create those strong relationships?

And make money in the process?

Today, I’m chatting with Roy Kowarski from Out There Branding, who believes it all comes down to listening and focusing on outcomes.

It’s about being curious and asking lots of questions – and actually listening to what they actually want.

Because then you can match them up with solutions that will have them walking away with an extremely positive experience.

And turn them into your raving fans.

I know you’re going to love this episode, which kicks off the month’s theme of ‘Outside the box Marketing’.


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